Giantoy Help Center
Frequently Asked Questions & Policies
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Return & Exchange Policy
Defect Grading & Reimbursement Policy
How to trace the shipping updates?
Expedited Shipping ($19.99)
Why is the shipping taking so long? Is it normal?
Do you ship to my country? Postage? Time it takes?
What carrier do you use to ship to my country?
Standard Shipping (Free)
Final Delivery Promise: What if the package is lost during transit
Shipping Delay Reimbursement
Countries we do not ship to
Can the package be declared a lower price?
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How to use discount code when checkout?
Where can I see my reward points?
Can I cancel an order if I change my mind?
How and when should remaining balance to be paid?
Will I receive a notification when release?
What payment methods are supported?
How many days does it take for order processing?
How can I change the address before shipping?
Can I return the product if I don't like it?