How and when should the remaining balance be paid?

When? — When we receive release notification from the supplier.

The deposit can ensure reservations. You don't have to pay the balance earlier to ensure that.

A few points:

  • We would start collecting the remaining balance as soon as we hear about the release from the supplier.
  • Sometimes the actual release would come later (1-2 weeks, depending on supplier) after the release notification. We would only be able to despatch after actual arrival.
  • Please make sure your store account could receive your emails well, in case you miss out on the release notification & PayPal invoices.

How? — We would send you a PayPal invoice.

  • Email: your account email. 
  • Amount = Full price - $19.99 (Deposit)
  • Validity: 15 days. 

What if I haven't received the invoice yet?

  • If you received the notification email but haven't received the PayPal invoice yet, it's usually because of a technical delay on PayPal's end when we generate invoices in bulk. If it lasts more than 2 business days, please contact us.
  • If you have not received the notification email and the invoice, but are seeing the product listed as in "in-stock" status, please contact us for confirmation. 

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